These days “social business” is an expected skill that is part of your job, but what does that really mean?
Let’s focus on one aspect:
Does it mean to create yet another private community and invite some chosen colleagues to “collaborate”?
I think it goes beyond that, it’s about being brave enough to think and share your thoughts/ideas within the enterprise even if they are not quite perfect yet. I know these is a little voice inside that says …. I don’t want to look “stupid”. However, being bold and inviting others to comment and add their opinions will make you smarter. I think part of using social tools is getting out of your comfort zone, making the community public within the enterprise to increase ease of search for others. Finally reaching out to new people within the organization and asking for contributions. Yes, there maybe files that require privacy, but yet a better practice is to just restrict the specific file and leave the community open.
Here’s a summary of five Social Business work tasks to cut through silos:
Search for content first, before you create content or any new communities (you will be surprised what you can find, and who are the experts in that space)
Contribute to communities where you have expertise, even if you do not directly report to that group
Partner with communities instead of creating a new one where possible
Create open communities and only restrict files within the community when necessary.
Ask for contributions and help for your community
What social business tasks do you perform to cut through the organizational silos?